Serving Richmond, CA and surrounding areas. (510) 660-6436
Effective Date: January 1, 2026
These Terms and Conditions govern your use of the website at richmonddeckandfence.com (the "Site") and any services provided by Richmond Deck & Fence ("we," "us," or "our"). By using the Site or engaging our services, you agree to these terms. Please read them carefully.
By accessing or using the Site, requesting an estimate, or entering into a service agreement with us, you confirm that you have read and agree to these Terms and Conditions. If you do not agree, please do not use the Site or engage our services.
Richmond Deck & Fence provides residential deck building, fence installation, and related outdoor construction services in Richmond, California and surrounding areas. Our services are described on this website for informational purposes. The actual scope of any project is governed by the written contract or proposal signed between us and the client before work begins.
All estimates we provide are based on information available at the time of the assessment - including the project scope, site conditions, and material specifications discussed. Estimates are not binding contracts.
Final pricing is established in a written proposal or contract. Pricing may change if:
We will notify you in writing before proceeding with any work that would result in a cost increase above the contracted amount.
Project start dates are scheduled after a contract is signed and any required deposit is received. We make every effort to honor scheduled dates. Delays caused by weather, material supply issues, permit processing times, or factors outside our control may shift the schedule. We will communicate any delays promptly.
If you need to cancel or postpone a scheduled project, please notify us as soon as possible. Cancellations made after materials have been ordered may result in restocking fees or forfeiture of deposit amounts used to purchase materials. Specific cancellation terms are detailed in your project contract.
We reserve the right to reschedule work due to unsafe weather or site conditions, without penalty to either party.
Payment terms are established in your written project contract. In general:
Under California law, we may not accept a deposit of more than 10 percent of the total contract price or $1,000 - whichever is less - before starting work, except under specific circumstances permitted by the California Contractors State License Board. Your contract will reflect these requirements.
Where required, we obtain building permits on your behalf as part of the project. Permit fees are typically included in the project price or itemized in your contract. All work is performed in accordance with applicable local building codes. You are responsible for ensuring that any homeowners association (HOA) approvals required for the project are obtained before work begins, unless we have agreed in writing to assist with that process.
As our client, you agree to:
We warrant that our work will be performed in a workmanlike manner using materials appropriate for the project, consistent with the specifications in your written contract. Warranty coverage, including duration and what is covered, is described in your project contract.
Warranties do not cover damage caused by misuse, accidents, natural disasters, or normal wear and tear. Manufacturer warranties on materials are passed through to you and are subject to the terms of the manufacturer. We are not responsible for defects in manufacturer-supplied materials beyond what is covered by those warranties.
Except as expressly stated in your project contract, we make no other warranties, express or implied, regarding our services or materials, including implied warranties of merchantability or fitness for a particular purpose.
To the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or related to our services will not exceed the total amount you paid us for the specific project giving rise to the claim. In no event will we be liable for indirect, consequential, incidental, or punitive damages, even if we have been advised of the possibility of such damages.
We are not liable for delays, cost increases, or damage caused by factors outside our reasonable control, including weather events, material shortages, permit delays, labor disputes, or acts of third parties.
If a dispute arises related to our services, we encourage you to contact us first so we can try to resolve it directly. Most issues can be handled through direct communication, and we are committed to working in good faith to address legitimate concerns.
If a dispute cannot be resolved through direct communication within 30 days, the parties agree to attempt mediation before pursuing any formal legal action. If mediation does not resolve the dispute, any legal claims must be brought in the courts of California, and California law will govern the dispute, without regard to conflict of law principles.
These Terms and Conditions and any dispute arising from your use of the Site or our services are governed by the laws of the State of California, without regard to its conflict of law provisions.
The content on this Site - including text, images, and other materials - is provided for informational purposes only. You may not copy, reproduce, or redistribute Site content without our written permission. We reserve the right to update or remove content at any time without notice.
You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site or interfere with other users.
We may update these Terms and Conditions at any time. When we do, we will update the effective date at the top of this page. Your continued use of the Site or engagement with our services after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us:
